0 of 16 checks completed

These worksheet entries aren’t saved by the guide. Print a copy if you want to keep them. Keep passwords, access codes and sensitive personal details out of this worksheet.

Use this worksheet alongside the current terms and instructions for your rental. Fill in what has actually been confirmed. Mark a check only when the relevant arrangement is settled; a requested date or location may still need an answer.

Your rental notes

Keep access codes and other private information in the agreed private channel, rather than on a publicly visible copy of this sheet.

Ready for delivery

On arrival, compare the received items with the arrangement. Raise discrepancies or condition concerns through the supplied contact route before relying on equipment you are unsure about.

Ready for pickup

Do not assume an unattended pickup, alternative address or unplanned drop-off is allowed. Confirm the arrangement for your rental. Ask before using cleaning products or attempting repairs if you have not been given instructions.

If something changes

HiveBoxx handles customer support, refund requests and damage claims centrally. Local partners handle physical delivery, pickup, cleaning, storage and arrival-time coordination. Use the contacts supplied for your booking, and keep a requested change separate from a confirmed change.

Finish the handoff

Save any relevant confirmation with your rental details. Record an unresolved question while it is fresh, including the specific item and the contact you used. Follow the applicable terms for any further action.

For a general starting point, contact HiveBoxx. For your own leftover supplies, use Give materials another use.